Our Method

A concept is so much more than just an idea. To start, we'll be taking all of those brilliant ideas and compiling them into a cohesive, executable concept which is easily digestible by your target demographic.  

Before moving forward, we'll take the time to ensure all proper documentation and permitting is in order for your business. Getting this done early in the process helps us guarantee smooth sailing through the rest of it.

Together, you and our chef consultant will collaborate on ideas to bring your culinary vision to life. Menus will be carefully curated to not only create something unique to entice a returning customer base, but also keep costs within a predetermined range to maximize your profits.

Once a solid foundation is established, our chef consultant will begin the construction of a team and systems that will take your restaurant to the next level. Here is some, but not all of what we will do based on your needs:

• Putting together costed recipe books that are easy for your kitchen team to follow
• Itemized prep lists and par sheets
• Setting up vendor accounts to best suit your business's needs
• Easy to follow order guides
• Assistance in staffing both B.O.H. and F.O.H.
• Waste tracking/management

Any seasoned pilot will tell you - the key to any successful flight, much like any successful business, is good crew resource management. Here are the tools we will provide you to manage your business to success:

• Chef and manager training
• Creating S.O.P.s for all areas of operation
• Start up cost and budget tracking
• Easy expense and labor reporting
• Optimizing manager work flows

The first step to making the right changes is to detect any weak areas, whether it's as small as changing the color of a napkin or as large as reestablishing an entire concept. Our chef consultant will work with you to identify exactly what problem areas there are, if any, and where improvements can be made.

As with any business, timelines are crucial to generating necessary profits. An estimate of the time required to fulfill your goals is a key step in deciding what target areas require more attention than others, and whether certain detected issues warrant further attention in the allotted time frame.

Choosing the desired outcome for each action taken is the next key step in making the necessary changes towards growing your business. To a pilot flying through turbulence, this may look like choosing to fly in smoother air for the safety of passengers and overall efficiency of the flight. To us, it may look like choosing to diversify your customer base or choosing to reduce overhead.

Now that we've established what the desired outcome is for each change, our consultant will help you identify the actions necessary to move towards that outcome. Once again, to the same pilot choosing to fly in smoother air, he would now identify an altitude to fly at which will provide the outcome of a more comfortable ride. In our case, we may identify that the choice of diversifying the customer base may require the action of making changes to the menu or overall atmosphere of the restaurant.

With all our careful planning done, now its time to execute. Our chef consultant will be your helping hand in putting into action the changes you have together established as necessary.

Has the plan worked? Have the desired outcomes of each action been met? With  our guidance and careful planning, the answer to these questions will still only be "yes" 99% of the time, because as many established restauranteurs know, the business can be just as unpredictable as nature itself. The solution? Think like a pilot and continue the process from the beginning. By now, our chef consultant should have imparted on you the knowledge to tackle the DECIDE model on your own.